About Me

Hi, My name is Tài Nguyễn (Mr.). I am glad you made it here to learn more about me. An outcome-driven Product Owner and Product Manager with over 4 years of experience in digital products across finance, banking, and e-commerce. Utilizing The Customer-Centered Innovation Map to identify and analyze customer needs, driving effective product strategies. Proficient in leading cross-functional teams and applying agile methodologies to enhance product discovery and delivery. Skilled at translating high-level requirements into actionable plans and leveraging problem-solving abilities to deliver innovative solutions that maximize business value and user satisfaction.

Key Skills and Expertise

  1. Product Management: Over 2 years of experience as a Product Owner in consumer finance and digital banking, focusing on managing product backlogs, prioritizing user stories, and ensuring the delivery of valuable product increments within the Scrum framework.
  2. Business Analysis: Over 2 years of experience in IT Business Analysis, including analyzing business needs and opportunities to define viable software product solutions. Ensure business and system requirements are thoroughly analyzed, modeled, and documented.
  3. Market Research and Strategy: Proficient in conducting market research and analyzing customer needs using frameworks such as Jobs to Be Done (JTBD) and the Blue Ocean Canvas model for effective strategy formulation.
  4. Project Management: Over 2 years of experience as a Project Manager, adept at assisting with project scope, estimation, planning, and requirement sign-off while effectively managing project costs and timelines.
  5. Backend Development: Over 4 years of expertise in backend development using Node.js and Python, with a strong focus on system architecture.
  6. Requirements Traceability: Experienced in managing and monitoring requirements traceability, collaborating closely with stakeholders to assess impacts on business processes resulting from system or application changes.
  7. Documentation and Diagrams: Capable of modeling from high-level overviews to detailed specifications with various diagrams, including UML, BPMN 2.0, Sequence Diagrams, ERD, and Data Flow Diagrams, to enhance communication and project understanding.
  8. UI/UX Design: Skilled in designing product mockups and wireframes that balance UI/UX principles with technology and business needs, ensuring a user-centered approach in product development.
  9. Team Leadership: Strong ability to lead teams, foster collaboration, and communicate effectively, along with excellent negotiation and presentation skills.
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