Hi, My name is Tài Nguyễn (Mr.). I am glad you made it here to learn more about me. An outcome-driven Product Owner and Product Manager with over 4 years of experience in digital products across finance, banking, and e-commerce. Utilizing The Customer-Centered Innovation Map to identify and analyze customer needs, driving effective product strategies. Proficient in leading cross-functional teams and applying agile methodologies to enhance product discovery and delivery. Skilled at translating high-level requirements into actionable plans and leveraging problem-solving abilities to deliver innovative solutions that maximize business value and user satisfaction.
Key Skills and Expertise
- Product Management: Over 2 years of experience as a Product Owner in consumer finance and digital banking, focusing on managing product backlogs, prioritizing user stories, and ensuring the delivery of valuable product increments within the Scrum framework.
- Business Analysis: Over 2 years of experience in IT Business Analysis, including analyzing business needs and opportunities to define viable software product solutions. Ensure business and system requirements are thoroughly analyzed, modeled, and documented.
- Market Research and Strategy: Proficient in conducting market research and analyzing customer needs using frameworks such as Jobs to Be Done (JTBD) and the Blue Ocean Canvas model for effective strategy formulation.
- Project Management: Over 2 years of experience as a Project Manager, adept at assisting with project scope, estimation, planning, and requirement sign-off while effectively managing project costs and timelines.
- Backend Development: Over 4 years of expertise in backend development using Node.js and Python, with a strong focus on system architecture.
- Requirements Traceability: Experienced in managing and monitoring requirements traceability, collaborating closely with stakeholders to assess impacts on business processes resulting from system or application changes.
- Documentation and Diagrams: Capable of modeling from high-level overviews to detailed specifications with various diagrams, including UML, BPMN 2.0, Sequence Diagrams, ERD, and Data Flow Diagrams, to enhance communication and project understanding.
- UI/UX Design: Skilled in designing product mockups and wireframes that balance UI/UX principles with technology and business needs, ensuring a user-centered approach in product development.
- Team Leadership: Strong ability to lead teams, foster collaboration, and communicate effectively, along with excellent negotiation and presentation skills.
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